How is my personal information protected?
We prioritize your privacy and security. Your personal data is encrypted and used only for order processing, customer support, and improving your shopping experience. We do not share your information with third parties.

Are my payment details securely stored?
No, we do not store your payment details. All transactions are processed through a secure payment gateway to ensure maximum security.

Can I opt out of marketing emails and messages?
Yes, you can unsubscribe from promotional emails, SMS, or WhatsApp messages at any time using the opt-out link provided in our communications.

What is your return and refund policy?
We do not offer returns or refunds. However, size exchanges are allowed within 7 days of delivery, provided the item is unused, with tags intact.

Are sale items eligible for exchange?
No, products purchased on sale or during promotional events are not eligible for exchange.

Who is responsible for the shipping cost of exchanges?
Customers are responsible for covering the shipping costs associated with exchanges.

Can I cancel my order after placing it?
Yes, you can cancel your order before it is processed. Once shipped, cancellations are not possible, and our exchange policy will apply.